FAQ

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don’t look even slightly believable.

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as
opposed to using ‘Content here, content here.

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

• Complimentary for all properties if within 30 minutes past check-out time but should not be offered upfront.
• For properties like Serenity – Gatlinburg, Mountain Memories, Sunrise Ridge, Vogue Vibe, Morning Glory, Terracota – Casa Blanca, Terracota – Casa Establo, Window to Heaven, Alps Retreat, Mountain Dreams, Hickory Ridge, Pigeon’s Roost, Wonderland, I Do Too, Bearfoot Abbey, Honeysuckle, Dogwood, Mountain Laurel,Morning Glory (Unit 4), Wild Flower, Bear Oaks, Red Bud, and Black Bear View, the rate for late check-out within 1 hour is $35, and each additional hour is $35.

• Terracota Bliss has a late check-out rate of $50 per hour.
• Indy – Park Flat, Indy – Windsor Park Pad, and Indy – Nook Ave charge $10 per hour.

By requesting an early check-in or late check-out, guests agree to the above terms. Please contact us for approval before making changes to your check-in or check-out time.

• Approval Required: Late check-out must be requested in advance but is not guaranteed.
• Unauthorized Late Check-out Penalty: If guests check out more than 2 hours late without approval, a $250 penalty plus the cost of the next booking (if applicable) will be charged.
• Same-Day Instant Booking: If the property has a same-day incoming reservation, late check-out is typically not allowed.

• Complimentary for all properties if within 30 minutes of regular check-in time.
• For properties like Serenity – Gatlinburg, Mountain Memories, Sunrise Ridge, Vogue Vibe, Morning Glory, Terracota – Casa Blanca, Terracota – Casa Establo, Window to Heaven, Alps Retreat, Mountain Dreams, Hickory Ridge, Pigeon’s Roost, Wonderland, I Do Too, Bearfoot Abbey, Honeysuckle, Dogwood, Mountain Laurel, Morning Glory (Unit 4), Wild Flower, Bear Oaks, Red Bud, and Black Bear View, the rate for early check-in within 1 hour is $35, and each additional hour is $25.
• Terracota Bliss has an early check-in rate of $50 per hour after the first complimentary 30 minutes.
• Indy – Park Flat, Indy – Windsor Park Pad, and Indy – Nook Ave charge $10 per hour after the first complimentary 30 minutes.

• Approval Required: Guests must request approval from the host or cleaning crew before checking in early.
• Turnover Days: If there’s a same-day turnover, early check-in requests will be declined.
• Last-Minute Bookings: If a last-minute booking occurs after a late check-out, the cleaning crew should be informed immediately to expedite cleaning. If necessary, incoming guests may be asked to check in later

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don’t look even slightly believable.

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as
opposed to using ‘Content here, content here.

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don’t look even slightly believable.

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as
opposed to using ‘Content here, content here.

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don’t look even slightly believable.

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as
opposed to using ‘Content here, content here.

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour, or randomised words which don’t look even slightly believable.

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as
opposed to using ‘Content here, content here.

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.